Experience has its privileges. If anyone has been in the business of garage door repair for 10, 20, 30, or more years, they have a lot of stories, observations, and comments. And doing something consistently over time leads to enough familiarity with the job to begin to exchange some of those.
This is not to say that a technician should be gabbing all the time, or not paying attention to work. But at their discretion, they can engage in conversation about their business, the customer's business, related products, international relations, the economy, recent television documentaries, or just about any other reasonably appropriate topic. These can be enriching ways to smooth over a tedious garage door job, and build rapport. Even the observer can get insights as well. I hope I can get some good ones in 2010.
Saturday, January 2, 2010
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Yeah garage doors are really important for any home and they should perfect from everywhere.
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